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Roon & Rahn

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Privacy Policy


1. General

Your personal information are important to us and we are determined to protect the integrity, accessibility and confidentiality of your personal information.

This privacy policy contain information on which personal information that are collected by us, how these information are collected and which rights you have if your personal information are registrered by is a Danish registrered company situated on Jægergårdsgade 156K, 8000 Aarhus C, Denmark. When you visit our website or buy products from us, we process personal information about you described in the following. We act as data controller and you can enquire request regarding the processing of your personal information on

We exclusively collect and use your personal information within the framework of the Danish data protection legislation and the EU General Data Protection Regulation (GDPR), which also applies in Danish legislation.


2. Information regarding orders

When you have shopped on our website, we process the personal information you give us - e.g. name, contact information (including address, e-mail and phone number) and Payment details. The collected information are used in order to deliver products to you and process potential returns.

Furthermore we use your personal information to send you messages about your rating of our delivery, customer service, information about whether you have won an online competetion, which you have entered, or contact you regarding provided a delivery problem with your order.


3. Traffic and analysis on the website (cookies)

As most other website, also use cookies. A cookies is a text file that is added to the internal memory of the browser, when you visit or interact with a website. collect and analyse information about use, traffic and activity on our website. This covers your IP address, browser type, operating system, interaction with ads and visited pages. This happens by application of cookies, and we can use cookies for providing you with personal recommendations about products.

When you visit our website, you accept the use of cookies as stated in our cookie policy. This entails processing of personal information, which is based on your consent and can at any time be recalled. You can read more about the use of cookies, how you recall your consent, and how to change your settings on the website

 Attention: The use of cookies on our website only contains aggregated information and no information that can identify you as user.


4. Direct marketing based on your consent

If you provide us your consent, we can use your e-mail to send you newsletters and marketing material, which is tailored to you. Thus can we target our offers to you based on the information we have, including information about your prior purchases and demographic data such as gender and address (profiling).

Attention: Your consent can be recalled at any time by cancelling your subscription to our newsletter.


5. Payment information does not process your payment information. By paying with credit card we do not store any information except from what is necessary to secure effective handling of potential problems with loading, cancelling or crediting. We act in compliance with the Danish accounting legislation in regards to storing accounting documents.


6. Who your information is shared with enters a data processing agreement with all relevant parties that process personal information on the behalf of us. Our data Controllers cannot process your personal information in any way other than what is agreed with us and described by us in this privacy policy.

We can share your information with our logistic partners which delivers your order, suppliers of analysis and marketing services, suppliers of IT solutions, accounting companies and suppliers of payment services.

Furthermore we do not share your personal information with third parties unless it is required by law, and only if we have your explicit consent.


7. Storage time and deletion procedure

Personal information is not stored longer than what is necessary to fulfill the purpose in regards to processing and legislative tasks that we have in regards to e.g. the Danish accounting legislation. You can request access to your personal information by contacting us as described below.


8. Update or changes to the privacy policy

If there are changes to the privacy policy, these changes will be published on the website 14 days before they are implemented.


9. Your rights

You have the right to access the information we collect about you, and you can demand corrections of incorrect or incomplete information. You can also request deletion of information about you. You have the right to object the processing of your personal information, and in accordance with the EU General Data Protection Regulation (GDPR) you can request to receive your personal information in a structured and commonly used format, so that the personal information can be easily transferred to you or another data Controller picked by you. 

Do you wish to make a complaint about our treatment of your personal information, then we ask you to contact us on 

Questions or requests about access to information that is registrered about you, can also be directed to 

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Roon & Rahn ApScontrol
  • Jægergårdsgade 156K
  • 8000 Aarhus C
  • Denmark
  • CVR nr. 36420936
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